Orders can be cancelled only before they are dispatched.
Once an order has been shipped, it cannot be cancelled.
To request a cancellation, please contact our support team immediately with your Order ID.
If the cancellation request is approved before dispatch, a full refund (for prepaid orders) will be processed within 5–7 business days.
Minimal Care reserves the right to cancel any order due to product unavailability, pricing errors, suspected fraudulent activity, or unforeseen operational reasons. In such cases, a full refund will be issued for prepaid orders.
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